Messages From TRM During the COVID-19 Pandemic

Tennessee Reproductive Medicine (TRM) fertility specialists share video messages related to the COVID-19 pandemic. The most recent one is at the top.


How to wear a face mask

Transcript

Recorded 6/8/2020

Hi, I’m Jessica Scotchie and this is my daughter Claire. And today we’re going to show you the right way to wear a mask.

For your mask, you want to make sure to have something that’s cloth and that is wide enough to cover from your nose to underneath your chin.

This is the correct way to put on a mask. You want to hold it by the attachments that will go over your ears and try not to touch the middle part that’s going to cover your nose and your mouth. So, you’ll place one over your ear – across the face and you’re done.

When you take off your mask you want to use the same technique that you used to put on the mask. So, handle it from the attachments here and take it off. And again, don’t touch the mid-portion and then set the mask down and wash your hands.

Now that you’ve learned how to correctly put on and take off the mask, I’m going to demonstrate how to correctly wear it throughout your day to protect you from COVID- 19.

So, you want to make sure that the mask is covering both your nose and your mouth so that optimal safety is reached.

How to not wear a face mask


Transcript

Recorded 6/8/2020

Hi, I’m Jessica Scotchie and this is my daughter Claire. And today we’re going to show you the wrong way to wear a mask.

When you see this image what do you think is wrong with it? If you said that my nose is uncovered then you are right. I am at risk for contracting coronavirus because my nose is not protected by the mask.

This is basically not wearing a mask at all, clearly I have no protection going on and this could give you a false sense of security because having the mask on like this does not prevent you from contracting COVID-19.

However, this keeps you safe.


Changes at TRM due to COVID-19

Transcript

Recorded 4/17/2020

Hi Everybody,

Today I’d like to show you a little bit about what we’re going to be doing at TRM when we reopen to try to keep everybody as safe as possible in light of the COVID-19 pandemic. So, things will look a little bit different when you first pull up to the clinic.

New procedures at TRM

When you walk up to the clinic door, you’ll see that we have a notice here, that will show you that we’re going to now have patients be staying in their cars and texting us to notify us when they are here. And then we will have a representative come out and bring you directly back to the examination room, and this is to help prevent crowding in the waiting room. For patients who do have to sit briefly in the waiting room, what you’ll see is that we’ve removed a lot of the chairs to create more distance between people. So as you’ll see – less places to sit. But the purpose is to keep everybody apart.

All patients will be required to wear masks in our office. Patients need to bring their own masks to their appointments. Unfortunately we are unable to provide masks to patients. If you forget your mask we will need to reschedule your appointment.

We will be screening patients for any symptoms of infection and taking temperatures and asking if they’ve had any cough, fever or if they’ve been around anyone who has had these symptoms within the last few weeks. And if the answer is “yes,” then we will – for the patients safety as well as the staff and other patient safety – have to reschedule those visits.

Clinic visitors

Another difference that you’ll notice is we do unfortunately have to limit the number of people who can come in to visit. So while normally we encourage partners to attend visits, this is unfortunately a time when we have to limit visits only to the patient. And so the patient alone will come back to the exam rooms for the exam, and we will try to do everything we can to keep the patient in that room for all necessary procedures, for their ultrasound, for their blood draw, rather than having to move them around from different areas.

And then the final thing that you’ll see is at the check-in and check-out area we will be installing plexiglass between the receptionist and the patients. Again just to try to help minimize any spread of infection. So it will look different but the care’s the same, and we are excited to see all of you back and we can reopen. Take care.


Thinking of our patients during COVID-19

Transcript

Recorded 4/16/2020
Hi Everyone,

I’m Jessica Scotchie, and given the COVID-19 pandemic and our inability to see our wonderful patients every day, Dr. Murray and I have decided to make some short video clips to reach out and stay connected. And we just want all of our existing patients to know that we are thinking of you, all of you during this very, very challenging time between the coronavirus and now the tornadoes that have devastated Chattanooga and the surrounding area.

We want you to know that our hearts and thoughts are with all of you and we can’t wait to reopen to be able to see each of you and continue to take care of you. For those of you who are thinking about setting up a new appointment but nervous about going out in the community and coming in at the clinic, we would love to see you using our telemedicine consultation.

It’s been wonderfully effective in the last couple of weeks at helping us stay in contact and take care of new patients and at least get evaluations started. So until we can see you in person, we hope to be able to see you at least online; post us videos on how you’re doing and keep us posted. And just know that we’re thinking of you very much. Bye-bye.