Meet the TRM Staff of Fertility Experts

Ashley Case, Registered Nurse at Tennessee Reproductive Medicine (TRM) Ashley Case

Registered Nurse

Ashley is a registered nurse and part of the clinical team assisting patients with their treatments at TRM.

Rachel Chapman, Registered Nurse at Tennessee Reproductive Medicine (TRM)Rachael Chapman

Registered Nurse

Rachael is a certified REI RN by the American Society for Reproductive Medicine (ASRM) and graduated summa cum laude from her nursing class. She has completed the ASRM Nurse Certificate Course in reproductive endocrinology and infertility. Rachael takes pride in her work at TRM and the joy it brings to the lives of others. Rachel graduated with her Bachelor of Science in nursing from Western Governors University.

Aside from nursing, Rachael’s great love is makeup, both for fun and special events. She also enjoys music, crafting and being outdoors. Rachel loves spending time with her husband and bulldogs.

Lorie Fowler, Billing Supervisor at Tennessee Reproductive MedicineLorie Fowler

Billing Supervisor

Lorie brings more than 25 years of experience in medical billing to Tennessee Reproductive Medicine. She enjoys connecting with patients while working at the office. She also finds great joy in supporting patients’ miraculous fertility journeys.

The mother of two spends her free time at the movies, reading, being with family and friends, and visiting the beach.


Linda Miller, Registered Nurse on TRM staff | ChattanoogaLinda Miller

Registered Nurse

Linda is an active member of the American Society for Reproductive Medicine (ASRM) and a registered nurse. She has completed the ASRM Nurse Certificate Course in reproductive endocrinology and infertility. Linda loves the ability to help patients obtain their dream of having families of their own. Working at TRM has given her the opportunity to build close relationships with her patients and get to know them as individuals. She is honored to have patients who love her and consider her part of their family.

Some of Linda’s hobbies, besides hoarding candles, include painting, working out and most of all spending time with her family.

Angie Robinson, Administrator at Tennessee Reproductive Medicine Angie Robinson


Angie has been involved with the medical field for more than 25 years, first in human resources and now as TRM’s practice administrator. She has a Bachelor of Science in business administration with a major in finance from the University of Tennessee, Knoxville and is a certified medical practice executive with the American College of Medical Practice Executives (ACMPE).

She takes great pride in her work and in TRM’s commitment to patients, ensuring that they are provided with as much information as possible, from understanding their insurance benefits to understanding all of their treatment options. She is an active member of the Chattanooga Medical Group Management Association, Tennessee Medical Group Management Association as well as the national Medical Group Management Association.

She is also the proud mother of two grown sons and a wife of 30 years. When not working, Angie enjoys rooting for the Vols, watching other sporting events, reading and watching movies.

Nancy Robinson, TRM Patient Care Coordinator

Nancy Robinson

Patient Care Coordinator

Nancy joined TRM in 2018 as a patient care coordinator. Prior to joining our team, she was a patient at TRM herself and understands what it’s like to be on the other side of the desk dealing with infertility. She is honored to be a part of other patients’ stories on their own journey toward parenthood.

Nancy is most proud of her family and enjoys spending time with her husband and their 9-year-old daughter Brooklyn. She loves traveling to the beach, spending time with extended family and close friends, and loving on their lab Presley.

If you know Nancy well, you’d know she is a sports fanatic. Her whole family bleeds Tennessee orange – Go Vols! She also loves to watch other sports and cheer on the NY Yankees, Dallas Cowboys and the Nashville Predators. But most of all, Nancy loves to cheer on Brooklyn who plays basketball for LFO – Go Warriors!


Kayla Sadler, LPN at Tennessee Reproductive Medicine - TRMKayla Sadler


Kayla, a licensed practical nurse who has spent 20 years of her life in school, is currently pursuing a Bachelors of Nursing to go with her bachelor’s degree in clinical psychology. She finished at the top of her LPN class and has a nursing certificate in reproductive technology. Kayla says the best part of her job is making people’s infertility journey less stressful by being a friend and someone they can talk to.

She loves watching patients leave with their dream of family fulfilled and enjoys meeting their babies when they come back to visit. She enjoys such rewarding aspects of working in fertility medicine, which she sees as a fast-paced, every changing field. Kayla says Drs. Murray and Scotchie are two of the best people she knows, to patients and staff. She enjoys spending time with family, friends and her three dogs, as well as being outdoors and listening to live music.

Susan Walker


Susan joined TRM as an embryologist in 2020. Susan says working at TRM is more than just a job to her, and she finds great joy interacting with couples who are on their journey to becoming parents.

Susan appreciates that fertility medicine is constantly evolving and growing, and she is prepared to meet the interesting challenges she encounters while working at TRM. Susan has completed her Embryology Laboratory Scientist (ELS) certification from the American Association of Bioanalysis (AAB).

When not at work, Susan often can be found playing golf, after catching the golf bug five years ago. She also enjoys knitting, drawing, music and painting. Susan is most proud of her amazing daughter and the woman she has become. Her favorite activity outside of work is spoiling her beautiful grandson. Most people would be surprised to learn that she is a sucker for “dad” jokes.

Alexis Waller, Patient Care Coordinator at Tennessee Reproductive Medicine - TRMAlexis Waller

Patient Care Coordinator

Alexis joined TRM as a patient care coordinator in 2019. She is a certified pharmacy tech and has been in the medical field for five years. She is currently studying real estate and business management. She says that after seeing many family members and friends struggle with infertility, it is amazing to work for a company that changes so many lives – not only the patients’ lives but those of the family members and friends surrounding them.

Alexis spends her free time with her husband and puppy Sue Sparkle. She enjoys shopping, drag racing and car shows. Alexis also enjoys spending her summers on the lake.

Terena Waters, Billing Specialist at Tennessee Reproductive MedicineTerena Waters

Billing Specialist

Terena joined TRM in 2016, bringing a wealth of experience and a warm personality to the clinic. She earned an administrative assistant associate degree with a medical emphasis from Chattanooga State Community College. She enjoys helping patients better understand their insurance benefits and financial options.

Outside of the office, she spends a lot of her time with family and friends, practicing yoga or reading. Her favorite sports teams are the Auburn Tigers and Atlanta Braves.

Shan Wilkinson, Senior Embryologist at Tennessee Reproductive MedicineShan Wilkinson

Senior Embryologist

Shan has a Bachelor of Science in biology from Mississippi University for Women and a Master of Science in reproductive physiology from Mississippi State University. She began her embryology career working with dairy and beef cattle in Pennsylvania, where she handled over 10,000 embryos in a few short years. Shan has more than 16 years of experience in human embryology, andrology and IVF techniques with 14 of those years as a lab supervisor.

She is honored to have helped many couples become parents and takes pride in maintaining a successful laboratory. Shan is certified by the American Board of Bioanalysis as a technical supervisor in embryology, by the American Association of Bioanalysts as an andrology laboratory scientist, and she is licensed by the State of Tennessee.

Shan was born in Louisiana and loves to take epic road trips with her husband and their two teenagers. To unwind, she crochets, bakes and eats copious amounts of dark chocolate.

Read Shan’s guest blog post